Privacy Policy

Last updated: October 2026

Who we are

Sense of Siam (S.O.S) is a CBD wellness brand based in Bangkok, Thailand, and a Panthera Group company. In this policy, “we”, “us” and “our” refer to Sense of Siam. We are the data controller responsible for the personal data described here.

Information we collect

We aim to collect only what we need to run our website and respond to you. This may include:

• Contact details you provide when you message us — for example your name, phone number, LINE ID or social media handle, and the content of your message.
• Usage data collected automatically as you browse, such as your approximate location, device and browser type, pages viewed and how you arrived at the site.
• Cookies and analytics identifiers used to understand how the site is used and to improve it (see “Cookies and analytics” below).

We do not sell CBD products directly through this website; purchases are completed with our retail and online partners, who handle their own order and payment data under their own privacy policies.

How we use your information

• To respond to your questions and provide customer support.
• To operate, maintain and improve our website and content.
• To understand which pages and products are of interest, using aggregated analytics.
• To comply with applicable laws and protect our legal rights.

Cookies and analytics

Our website uses cookies and similar technologies, including Google Analytics, to measure traffic and understand how visitors use the site. These tools may set cookies in your browser and collect anonymised or pseudonymised usage data. You can control or delete cookies through your browser settings; disabling some cookies may affect how the site works.

Legal basis and your rights (PDPA)

We process personal data in accordance with Thailand's Personal Data Protection Act (PDPA) and other laws that apply to us. Depending on the situation, our legal basis may be your consent, our legitimate interest in running the website, or a legal obligation.

Subject to the law, you have the right to access, correct, update or delete your personal data, to withdraw consent, to object to or restrict certain processing, and to request a copy of the data you have provided. To exercise any of these rights, contact us using the details below.

Sharing your information

We do not sell your personal data. We may share it with trusted service providers who help us operate the website and analytics tools, and with authorities where required by law. Where third parties process data on our behalf, we take reasonable steps to ensure they protect it.

Data retention and security

We keep personal data only for as long as needed for the purposes described here or as required by law, and then delete or anonymise it. We use reasonable technical and organisational measures to protect your data, though no method of transmission or storage is completely secure.

Children

Our products and website are intended for adults. We do not knowingly collect personal data from minors. CBD products should be kept away from, and are not intended for, children.

Changes to this policy

We may update this policy from time to time. The “last updated” date above shows when it was last revised. Please check back periodically.